
Introduction
Apthorp Pharmacy understands that your medical information is private
and confi dential. Further, we are required by law to maintain the privacy
of “protected health information.” “Protected health information” includes
any individually identifi able information that we obtain from you or others
that relates to your past, present or future physical or mental health, the
health care you have received, or payment for your health care.
As required by law, this notice provides you with information about
your rights and our legal duties and privacy practices with respect to the
privacy of protected health information. This notice also discusses the
uses and disclosures we will make of your protected health information.
We must comply with the provisions of this notice as currently in effect,
although we reserve the right to change the terms of this notice from time
to time and to make the revised notice effective for all protected health
information we maintain. You can always request a written copy of our
most current privacy notice from the Pharmacy’s Privacy Offi cer.
If you have any questions or would like further information about this
notice, please contact the Pharmacy’s Privacy Offi cer.
Permitted Uses and Disclosures
We can use or disclose your protected health information for purposes
of treatment, payment and health care operations. For each of these
categories of uses and disclosures, we have provided a description and an
example below. However, not every particular use or disclosure in every
category will be listed.
- Treatment means the provision, coordination or management of your
health care, including consultations and referrals between health care
providers regarding your care. For example, a pharmacist may need to
know information about your health conditions or other medication you
are taking in order to reduce the likelihood of side effects from medications
you are prescribed.
- Payment means the activities we undertake to obtain reimbursement
for the health care provided to you, including billing, collections, claims
management, determinations of eligibility and coverage and utilization
review activities. For example, prior to providing health care services,
we may need to provide information to your Third Party Payor about the
medication prescribed for you to determine whether the proposed medication
will be covered.
Your Rights
1. You have the right to request restrictions on our uses and disclosures
of protected health information for treatment, payment and health care
operations. However, we are not required to agree to your request.
To request a restriction, you must make your request in writing to the
Pharmacy’s Privacy Offi cer.
2. You have the right to reasonably request to receive confi dential communications
of protected health information by alternative means or
at alternative locations. To make such a request, you must submit your
request in writing to the Pharmacy’s Privacy Offi cer.
3. Subject to certain limited exceptions, you have the right to inspect and
copy the protected health information contained in your medical and
billing records and in any other Pharmacy records used by us to make
decisions about you. In order to inspect and copy your health information,
you must submit your request in writing to the Pharmacy’s Privacy Offi cer.
If you request a copy of your health information, we may charge you a fee
for the costs of copying and mailing your records, as well as other costs
associated with your request.
4. You have the right to request an amendment to your protected health
information, but we may deny your request for amendment in certain
limited situations. In any event, any agreed upon amendment will be
included as an addition to, and not a replacement of, already existing
records. In order to request an amendment to your health information,
you must submit your request in writing to the Pharmacy’s Privacy Offi cer,
along with a description of the reason for your request.
5. You have the right to receive an accounting of certain disclosures of protected
health information made by us to individuals or entities other than
to you for the six years prior to your request, except for disclosures for
which we are not required to keep an accounting, such as disclosures for
treatment, payment and health care operations. To request an accounting
of disclosures of your health information, you must submit your request
in writing to the Pharmacy’s Privacy Offi cer. Your request must state a specifi
c time period for the accounting (e.g., the past three months). The fi rst
accounting you request within a twelve (12) month period will be free. For
additional accountings, we may charge you for the costs of providing the
list. We will notify you of the costs involved, and you may choose to withdraw
or modify your request at that time before any costs are incurred.
Complaints
If you believe that your privacy rights have been violated, you should immediately
contact the Pharmacy’s Privacy Offi cer. We will not take action
against you for fi ling a complaint. You also may fi le a complaint with the
Secretary of Health and Human Services.
Apthorp Pharmacy
2201 Broadway (at 78th Street)
New York, NY 10024
Tel: (212) 877-3480 Fax: (212) 769-9095
Privacy Notice
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION
ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU
CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW
IT CAREFULLY.
This Privacy Notice is effective as of April 14, 2003.
- Health care operations means the support functions of our Pharmacy
related to treatment and payment, such as quality assurance activities,
case management, responding to patient complaints, compliance
programs, audits, business planning, development, management and
administrative activities. For example, we may use your protected health
information to evaluate the performance of our staff when providing
services to you.
Other Uses and Disclosures of Protected Health Information
In addition to using and disclosing your information for treatment, payment
and health care operations, we may use your protected health
information in the following ways:
- We may contact you to provide refi ll or appointment reminders, or to tell
you about or recommend possible treatment alternatives or other healthrelated
benefi ts and services that may be of interest to you.
- We may disclose protected health information to your family, friends or
any other individual identifi ed by you for the following purposes: (i) if the
information is directly relevant to such person’s involvement with your
care or payment for your care; (ii) to notify such person(s) of your location,
general condition or death. If you are present or otherwise available, we
will give you an opportunity to object to these disclosures, and we will not
make these disclosures if you object. If you are not present or otherwise
available, we will determine whether a disclosure to your family or friends
is in your best interest, taking into account the circumstances and based
upon our professional judgment.
- We will allow your family and friends to act on your behalf to pick up
fi lled prescriptions, medical supplies, and similar forms of protected
health information, when we determine, in our professional judgment,
that it is in your best interest to make such disclosure.
- We may contact you as part of our efforts to market our Pharmacy’s
services as permitted by applicable law.
- Subject to applicable law, we may make incidental uses and disclosures
of protected health information which are by-products of otherwise
permitted uses or disclosures which are limited in nature and cannot be
reasonably prevented.
- We will use or disclose protected health information about you when
required to do so by applicable law.
Special Situations
Subject to the requirements of applicable law, we will make the following
uses and disclosures of your protected health information:
- Public Health Activities and Health Oversight Activities. To prevent
or control disease, injury or disability; to report abuse or neglect
(in the case of an adult, we will only make this disclosure if the patient
agrees or when required or authorized by law); to the Food and Drug
Administration (FDA) for activities related to FDA-regulated products or
services and to report reactions to medications or problems with products;
to notify a person who may have been exposed to a disease or may
be at risk for contracting or spreading a disease or condition; to Federal
or State agencies that oversee our activities to monitor the health care
system, government benefi t programs and compliance with civil rights
laws or regulatory program standards.
- Lawsuits and Disputes. We may disclose health information about
you in response to a court or administrative order; or in response to a
subpoena, discovery request, or other lawful process if the Pharmacy is
given assurances that efforts have been made to tell you about the request
or to obtain an order protecting the information requested.
- Law Enforcement. We may release health information if asked to do
so by a law enforcement offi cial: in response to a court order, subpoena,
warrant, summons or similar process or in emergency circumstances; to
identify or locate a suspect, fugitive, material witness, or missing person;
about the victim of a crime under certain limited circumstances; about a
death we believe may be the result of criminal conduct or about criminal
conduct on our premises; and in emergency circumstances, to report a
crime, the location of the crime or the identity , description or location of
the person who committed the crime.
- Inmates. If you are an inmate of a correctional institution or under the
custody of a law enforcement offi cial, we may release health information
about you to the correctional institution or law enforcement official.
- Serious Threats. We may use and disclose protected health information
if we, in good faith, believe that the use or disclosure is necessary to
prevent or lessen a serious and imminent threat to the health or safety of
a person or the public or is necessary for law enforcement authorities to
identify or apprehend an individual.
- Other special situations. Subject to the requirements of applicable law,
we may also use or disclose your protected health information for the purposes
of: Organ and Tissue Donation (if you are a donor, to procurement
or transplantation organizations); Workers Compensation (to programs
that provide benefi ts for work related injuries or illnesses); Coroners,
Medical Examiners and Funeral Directors (to determine cause of death or
to carry out funeral director services); Disaster Relief Efforts (to public and
private entities authorized to assist in disaster relief efforts); Military and
Veterans (if you are an Armed Forces member or foreign military member,
as required by appropriate military command authorities); National
Security and Intelligence Activities (to authorized Federal Offi cials for
intelligence, counterintelligence or other national security activities); and
Protective Services for the President and Others (to authorized Federal
Offi cials to protect the present foreign heads if state of other authorized
persons or to conduct special investigations).
Note: Information regarding HIV, genetics, alcohol and/or substance
abuse, mental health and other specially protected health information
may enjoy certain special confi dentiality protections under applicable
State and Federal law. Any disclosures of these types of records will be
subject to these special protections.
Other Uses of Your Health Information
Other uses and disclosures of protected health information not covered
by this notice or the laws that apply to us will be made only with your permission
in a written authorization. You have the right to revoke that authorization
at any time, provided that the revocation is in writing, except to the
extent that we already have taken action in reliance on your authorization.